<<©2002 Samsoft Technologies>>
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Communication : What is communication ? ,
importance of communication, barriers to communication, verbal and non verbal
communication, oral and written communication ,techniques to improve
communication, internal and external communication. Business correspondence : Principles of
correspondence, language style, format of the business letter, types of business
letters, application letter with bio data. enquiries, reply to enquiry, claims,
adjustments, sales letters. Group Discussion : Importance of group
discussion, techniques of group discussion. Precis Writing : Importance of precis, techniques of precis writing, one word substitution, precis of short units, precis of passages, summaries of letter reports, short messages. |
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<<©2002 Samsoft Technologies>>
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